At ConverSage, we believe that every healthcare clinician deserves to be a equipped to deliver the most important and intense conversations. For decades, medical students have been trained to be experts in clinical procedures but spend little or no time on their cognitive conversation leadership skills.
Advanced Care Planning
Initiating and having conversations with patients and their families about a serious illness is very much a skill that requires training and practice, just as any other complex medical technique or procedure. This immersive training has been developed by experts to assist providers successfully prepare and navigate their way through having a serious illness conversation with patients and family members.
It’s Not About You
This leadership training is designed to help you better understand and relate to others in the workplace. Its focus is how to better navigate, or prevent, disruptive behavior – either someone else’s or even your own – in order to achieve better outcomes.
In healthcare, how you communicate has the potential to convey critical, lifesaving information. Effective communication impacts every aspect of how care is delivered and is the corner-stone of patient and caregiver safety. In high stakes environments, where the safety and lives of those you work with and care for are at risk, the negative results of poor communication can be serious, and may even result in unnecessary death. This course is designed to be one of many experiences to improve your communication interactions.
Opioid Crisis Management
Massachusetts has being recognized as a model for the nation in changing the way doctors, dentists, nurse practitioners and other prescribers are educated about opioids. This training is based on the University of Massachusetts Medical School’s training program for their medical students.
In Massachusetts, not just students are being trained. Opioid therapy and pain management class is also required for all prescribers renewing their licenses.
Forty-six governors have agreed to adopt the opioid curriculum now taught in Massachusetts.
Newly Diagnosed Diabetes Primer for Patients
Diabetic Educators are not always available at all Acute or Ambulatory healthcare facilities resulting in variation of care of diabetic patients. The American Diabetes Association estimates (2013) the total costs of diagnosed diabetes had risen to $245 billion in 2012 from $174 billion in 2007 (41%).
This Diabetic Patient Education tablet based application consists of five topics: What is Diabetes?, Monitoring Blood Sugars, Medication, Solving Problems – Low Blood Sugar (Hypoglycemia), and Solving Problems – High Blood Sugar (Hyperglycemia).